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Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A context menu will open. It includes in-depth information about all the actions that you can carry out on the given page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge collection of instructional video clips illustrating how to use our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, have a look at our comprehensive FAQ database, which covers questions asked by actual individuals and provides practical solutions. We regulary update our FAQ section with new articles in an attempt to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our excellent team of customer service technicians available 24/7 and eager to assist you with any problem. Each support ticket you open will be responded to in less than sixty minutes (the average trouble ticket response time is approximately 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250778

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com